View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001437 | T99X171.00 SKB Eagle | SW Issue | public | 2022-03-07 10:02 | 2024-07-09 09:35 |
| Reporter | (ALTech) Younkwang Jung | Assigned To | (SW) Bcan Yeh | Due Date | |
| Priority | urgent | Severity | s4-minor | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0001437: [Smart3][BTF][VoC] Booting Fail issue (BTVV-4112) | ||||
| Description | Hi Kerwin There are several issues related to booting fail issue in the field. https://jira.skbroadband.com/browse/BTVV-4112 I received two STBs today. There is no problem with one, but there is an booting fail issue in the other. Tombstone continues to occur internally, and the timing of the issue is as follows. =============================================================================================== 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: FATAL EXCEPTION: main 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: Process: com.google.android.katniss:interactor, PID: 4692 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: java.lang.VerifyError: Verifier rejected class lij: Bad signature in lij.bH(lij) lij.bH(lij[0xFFFFFFFF] unexpected char in return type descriptor (declaration of lij appears in base.apk!classes2.dex) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at aifr.dI(PG:1) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at lil.dI(PG:1) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at aiez.a(PG:9) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at com.google.android.apps.gsa.binaries.tv.hotword.contentprovider.KatnissHotwordStateContentProvider.onCreate(PG:1) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at android.content.ContentProvider.attachInfo(ContentProvider.java:2092) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at android.content.ContentProvider.attachInfo(ContentProvider.java:2066) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at android.app.ActivityThread.installProvider(ActivityThread.java:6983) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at android.app.ActivityThread.installContentProviders(ActivityThread.java:6528) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at android.app.ActivityThread.handleBindApplication(ActivityThread.java:6445) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at android.app.ActivityThread.access$1300(ActivityThread.java:219) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1859) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at android.os.Handler.dispatchMessage(Handler.java:107) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at android.os.Looper.loop(Looper.java:214) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at android.app.ActivityThread.main(ActivityThread.java:7356) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at java.lang.reflect.Method.invoke(Native Method) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:492) 03-07 10:28:38.751 E 4692 4692 AndroidRuntime: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:930) ====================================================================================================== Please check the cause of this issue. Thank you YK.Jung | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) JunGyu Kim , (ALTech) SY Yoon , |
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Hi Younkwang, Could you help to get the result of the command below on the box with boot failure? command: dumpsys package com.google.android.katniss | grep -A18 "Package \[com.google.android.katniss\]" |
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Hi Bcan ================================================================================================================= 130|BFX-AT100:/ $ dumpsys package com.google.android.katniss | grep -A18 "Package \[com.google.android.katniss\]" Package [com.google.android.katniss] (b858dce): userId=10010 pkg=Package{77c57df com.google.android.katniss} codePath=/data/app/com.google.android.katniss-gSl-eHFupVWoRvsv8VsuzQ== resourcePath=/data/app/com.google.android.katniss-gSl-eHFupVWoRvsv8VsuzQ== legacyNativeLibraryDir=/data/app/com.google.android.katniss-gSl-eHFupVWoRvsv8VsuzQ==/lib primaryCpuAbi=armeabi-v7a secondaryCpuAbi=null versionCode=14000660 minSdk=24 targetSdk=31 versionName=6.1.20220207.2 splits=[base, config.armeabi_v7a, config.ko] apkSigningVersion=3 applicationInfo=ApplicationInfo{757067e com.google.android.katniss} flags=[ SYSTEM HAS_CODE ALLOW_CLEAR_USER_DATA UPDATED_SYSTEM_APP ALLOW_BACKUP LARGE_HEAP ] privateFlags=[ PRIVATE_FLAG_ACTIVITIES_RESIZE_MODE_RESIZEABLE_VIA_SDK_VERSION ALLOW_AUDIO_PLAYBACK_CAPTURE HAS_DOMAIN_URLS PARTIALLY_DIRECT_BOOT_AWARE PRIVILEGED PRODUCT ] dataDir=/data/user/0/com.google.android.katniss supportsScreens=[small, medium, large, xlarge, resizeable, anyDensity] usesOptionalLibraries: org.apache.http.legacy -- Package [com.google.android.katniss] (bd646f5): userId=10010 pkg=Package{a590c8a com.google.android.katniss} codePath=/product/priv-app/Katniss resourcePath=/product/priv-app/Katniss legacyNativeLibraryDir=/product/priv-app/Katniss/lib primaryCpuAbi=armeabi-v7a secondaryCpuAbi=null versionCode=14000115 minSdk=24 targetSdk=30 versionName=4.18.0.20210822.5 splits=[base] apkSigningVersion=0 applicationInfo=ApplicationInfo{67892fb com.google.android.katniss} flags=[ SYSTEM HAS_CODE ALLOW_CLEAR_USER_DATA ALLOW_BACKUP LARGE_HEAP ] privateFlags=[ PRIVATE_FLAG_ACTIVITIES_RESIZE_MODE_RESIZEABLE_VIA_SDK_VERSION ALLOW_AUDIO_PLAYBACK_CAPTURE HAS_DOMAIN_URLS PARTIALLY_DIRECT_BOOT_AWARE PRIVILEGED PRODUCT ] dataDir=/data/user/0/com.google.android.katniss supportsScreens=[small, medium, large, xlarge, resizeable, anyDensity] usesOptionalLibraries: org.apache.http.legacy ============================================================================================================================================= Please check it YounKwang YK.jung |
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Hi Younkwang, Currently I think there might be some problem in Katniss. So let's do some experiments. 1. get the installed Katniss(6.1.20220207.2). adb pull /data/app/com.google.android.katniss-gSl-eHFupVWoRvsv8VsuzQ==/base.apk Please save the Katniss(6.1.20220207.2) App for later use (maybe). 2. uninstall Katniss pm uninstall com.google.android.katniss 3. reboot and check if the box works well or not |
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Hi Bcan If I uninstall and the issue disappear, there is nothing more we can do. There's nothing else to check, is it correct ? And I attached base.apk file (adb pull /data/app/com.google.android.katniss-gSl-eHFupVWoRvsv8VsuzQ==/base.apk) Thank you YK.Jung |
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Hi Younkwang, If the issue disappears ,we can try to install the Katniss app and check if the issue appears again. |
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HI Bcan The issue did not disappear after the command below. pm uninstall com.google.android.katniss I attached the additional log, so please check it. Thank you YK.Jung |
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Hi Younkwang, That means the root cause is not Katniss. We need to find other clues. |
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Hi Younkwang, Please provide the results of these commands. 1. df -h 2. mount 3. getprop 4. ls /system/apex ls /product/apex |
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Hi Bcan The STB is no longer booting. There is no way to get additional information. This is all information from last night. Thanks YK.Jung getprop.txt (13,521 bytes)
[aaudio.mmap_policy]: [2]
[camera.disable_zsl_mode]: [1]
[config.disable_bluetooth]: [false]
[dalvik.vm.appimageformat]: [lz4]
[dalvik.vm.dex2oat-Xms]: [64m]
[dalvik.vm.dex2oat-Xmx]: [512m]
[dalvik.vm.dex2oat-max-image-block-size]: [524288]
[dalvik.vm.dex2oat-minidebuginfo]: [true]
[dalvik.vm.dex2oat-resolve-startup-strings]: [true]
[dalvik.vm.dexopt.secondary]: [true]
[dalvik.vm.heapgrowthlimit]: [256m]
[dalvik.vm.heapmaxfree]: [8m]
[dalvik.vm.heapminfree]: [512k]
[dalvik.vm.heapsize]: [384m]
[dalvik.vm.heapstartsize]: [8m]
[dalvik.vm.heaptargetutilization]: [0.75]
[dalvik.vm.image-dex2oat-Xms]: [64m]
[dalvik.vm.image-dex2oat-Xmx]: [64m]
[dalvik.vm.isa.arm.features]: [default]
[dalvik.vm.isa.arm.variant]: [cortex-a9]
[dalvik.vm.minidebuginfo]: [true]
[dalvik.vm.usejit]: [true]
[dalvik.vm.usejitprofiles]: [true]
[debug.atrace.tags.enableflags]: [0]
[debug.force_rtl]: [false]
[debug.sf.disable_backpressure]: [1]
[debug.sf.latch_unsignaled]: [1]
[dev.bootcomplete]: [1]
[dev.homeui]: []
[dev.homeui.cugcode]: [0]
[dev.homeui.packageid]: [20]
[dev.homeui.regioncode]: [mbc=1^kbs=41^sbs=61^uhdmbc=231^uhdkbs=200^uhdsbs=261]
[dev.homeui.stbid]: [{2293549F-ACBC-11E8-8A0F-6B0B99858FC5}]
[dev.homeui.uiversion]: [1.16.0]
[dev.last.input.key.time]: [2022-03-07 10:12]
[dev.mnt.blk.odm]: [dm-3]
[dev.mnt.blk.product]: [dm-0]
[dev.mnt.blk.root]: [dm-4]
[dev.mnt.blk.vendor]: [dm-5]
[drm.service.enabled]: [1]
[hwservicemanager.ready]: [true]
[init.svc.adbd]: [running]
[init.svc.apexd]: [running]
[init.svc.apexd-bootstrap]: [stopped]
[init.svc.ashmemd]: [running]
[init.svc.audiomirrord]: [running]
[init.svc.audioserver]: [running]
[init.svc.bootanim]: [stopped]
[init.svc.bpfloader]: [stopped]
[init.svc.cameraserver]: [running]
[init.svc.com.skb.btvpropertyservice]: [running]
[init.svc.com.skb.btvservice]: [running]
[init.svc.cphome]: [stopped]
[init.svc.drm]: [running]
[init.svc.dscp]: [stopped]
[init.svc.flash_recovery]: [stopped]
[init.svc.gatekeeperd]: [running]
[init.svc.gpu]: [running]
[init.svc.gsid]: [stopped]
[init.svc.hdcp_tx22]: [stopped]
[init.svc.hdmicecd]: [running]
[init.svc.healthd]: [running]
[init.svc.hidl_memory]: [running]
[init.svc.hwservicemanager]: [running]
[init.svc.idmap2d]: [running]
[init.svc.incidentd]: [running]
[init.svc.installd]: [running]
[init.svc.iorapd]: [stopped]
[init.svc.isqms]: [running]
[init.svc.keystore]: [running]
[init.svc.lmkd]: [running]
[init.svc.logAgent]: [running]
[init.svc.logd]: [running]
[init.svc.logd-auditctl]: [stopped]
[init.svc.logd-reinit]: [stopped]
[init.svc.mdnsd]: [stopped]
[init.svc.media]: [running]
[init.svc.media.swcodec]: [running]
[init.svc.mediadrm]: [running]
[init.svc.mediaextractor]: [running]
[init.svc.mediametrics]: [running]
[init.svc.netd]: [running]
[init.svc.pixads]: [running]
[init.svc.pxMlrManager]: [running]
[init.svc.qiuploader]: [running]
[init.svc.qsm_server]: [running]
[init.svc.rc_server]: [running]
[init.svc.remotecfg]: [stopped]
[init.svc.rss_hwm_reset]: [stopped]
[init.svc.screen_control]: [running]
[init.svc.servicemanager]: [running]
[init.svc.skb_btvd]: [stopped]
[init.svc.skb_navigator]: [running]
[init.svc.skb_rdate]: [stopped]
[init.svc.statsd]: [running]
[init.svc.storaged]: [running]
[init.svc.subtitleserver]: [running]
[init.svc.surfaceflinger]: [running]
[init.svc.system_bufferhub]: [running]
[init.svc.system_control]: [running]
[init.svc.system_suspend]: [running]
[init.svc.tee_hdcp]: [stopped]
[init.svc.tee_preload_fw]: [stopped]
[init.svc.tee_supplicant]: [running]
[init.svc.tombstoned]: [running]
[init.svc.tsdump]: [stopped]
[init.svc.ueventd]: [running]
[init.svc.usbd]: [stopped]
[init.svc.usblog]: [running]
[init.svc.vndservicemanager]: [running]
[init.svc.vold]: [running]
[init.svc.wificond]: [running]
[init.svc.zygote]: [running]
[log.tag.APM_AudioPolicyManager]: [D]
[log.tag.HDMI]: [D]
[log.tag.stats_log]: [I]
[net.bt.name]: [Android]
[net.qtaguid_enabled]: [1]
[net.tcp.default_init_rwnd]: [60]
[net.tethering.noprovisioning]: [true]
[persist.audio.passthrough.enable]: [false]
[persist.device_config.runtime_native_boot._boot_Phenotype_flags]: []
[persist.device_config.runtime_native_boot.disable_lock_profiling]: []
[persist.sys.ams.server]: [1]
[persist.sys.audio.last_volume]: [24,19,24]
[persist.sys.boot.reason]: []
[persist.sys.boot.reason.history]: [reboot,1420070411
reboot,1420070412
reboot,1420070414]
[persist.sys.bootvideo]: [50]
[persist.sys.cas.isAuth]: [true]
[persist.sys.dalvik.vm.lib.2]: [libart.so]
[persist.sys.device_provisioned]: [1]
[persist.sys.displayinset.top]: [0]
[persist.sys.hdmi.addr.playback]: [4]
[persist.sys.hdmi.keep_awake]: [false]
[persist.sys.isolated_storage]: [true]
[persist.sys.locale]: [ko-KR]
[persist.sys.media.avsync]: [true]
[persist.sys.qs.device.brand]: [Unknown]
[persist.sys.qs.device.codeset]: []
[persist.sys.qs.device.type]: [TV]
[persist.sys.rcu.iset_code]: [00e3]
[persist.sys.rcu.iset_type]: [00]
[persist.sys.ring_buffer]: [15]
[persist.sys.timezone]: [Asia/Seoul]
[persist.sys.tokenGW]: [80069653-7841-483d-a869-4d3d0c2d4e27]
[persist.sys.tv.mic.onoff]: [0]
[persist.sys.usb.config]: [adb]
[persist.sys.webview.vmsize]: [104857600]
[persist.sys.welcomekituse]: [0]
[persist.vendor.vasott.usbadb]: [0]
[pm.dexopt.ab-ota]: [speed-profile]
[pm.dexopt.bg-dexopt]: [speed-profile]
[pm.dexopt.boot]: [verify]
[pm.dexopt.first-boot]: [quicken]
[pm.dexopt.inactive]: [verify]
[pm.dexopt.install]: [speed-profile]
[pm.dexopt.shared]: [speed]
[ro.actionable_compatible_property.enabled]: [true]
[ro.adb.secure]: [1]
[ro.af.client_heap_size_kbyte]: [1536]
[ro.allow.mock.location]: [0]
[ro.baseband]: [unknown]
[ro.board.platform]: [BFX-AT100]
[ro.boot.avb_version]: [1.1]
[ro.boot.boot_devices]: [ffe07000.emmc]
[ro.boot.bootloader]: [U-Boot]
[ro.boot.bootreason]: [reboot]
[ro.boot.build.expect.baseband]: [N/A]
[ro.boot.deviceid]: [BFX-AT100_2019_000633382]
[ro.boot.dtbo_idx]: [0]
[ro.boot.dynamic_partitions]: [true]
[ro.boot.enablePrivateRecovery]: [0]
[ro.boot.enableSystemReset]: [0]
[ro.boot.fake_battery]: [42]
[ro.boot.firstboot]: [0]
[ro.boot.hardware]: [amlogic]
[ro.boot.mac]: [28:CD:C4:FB:A5:BB]
[ro.boot.mac_bt]: [28:CD:C4:BF:5D:B0]
[ro.boot.selinux]: [enforcing]
[ro.boot.serialno]: [SKBFXYUC1NIM]
[ro.boot.vbmeta.avb_version]: [1.1]
[ro.boot.vbmeta.device]: [/dev/block/vbmeta]
[ro.boot.vbmeta.device_state]: [locked]
[ro.boot.vbmeta.digest]: [a0871ce17339a6c3a9d48da8d0086ab76229401d5c9706c7e3da2b2c07e597d5]
[ro.boot.vbmeta.hash_alg]: [sha256]
[ro.boot.vbmeta.invalidate_on_error]: [yes]
[ro.boot.vbmeta.size]: [3392]
[ro.boot.verifiedbootstate]: [green]
[ro.boot.veritymode]: [enforcing]
[ro.bootimage.build.date]: [Tue Nov 23 10:05:55 CST 2021]
[ro.bootimage.build.date.utc]: [1637633155]
[ro.bootimage.build.fingerprint]: [SKB/BFX_AT100/BFX-AT100:10/QTT5.200429.010/15.532.20-20211123:user/release-keys]
[ro.bootloader]: [U-Boot]
[ro.bootmode]: [unknown]
[ro.build.characteristics]: [tv,nosdcard]
[ro.build.date]: [Tue Nov 23 10:05:55 CST 2021]
[ro.build.date.utc]: [1637633155]
[ro.build.description]: [BFX_AT100-user 10 QTT5.200429.010 15.532.20-20211123 release-keys]
[ro.build.display.id]: [QTT5.200429.010.15.532.20-20211123 release-keys]
[ro.build.expect.bootloader]: [01.01.200717.174200]
[ro.build.fingerprint]: [SKB/BFX_AT100/BFX-AT100:10/QTT5.200429.010/15.532.20-20211123:user/release-keys]
[ro.build.flavor]: [BFX_AT100-user]
[ro.build.host]: [BuildHost]
[ro.build.id]: [QTT5.200429.010]
[ro.build.product]: [BFX-AT100]
[ro.build.tags]: [release-keys]
[ro.build.type]: [user]
[ro.build.user]: [root]
[ro.build.version.all_codenames]: [REL]
[ro.build.version.base_os]: []
[ro.build.version.codename]: [REL]
[ro.build.version.incremental]: [15.532.20-20211123]
[ro.build.version.min_supported_target_sdk]: [23]
[ro.build.version.preview_sdk]: [0]
[ro.build.version.preview_sdk_fingerprint]: [REL]
[ro.build.version.release]: [10]
[ro.build.version.sdk]: [29]
[ro.build.version.security_patch]: [2021-10-01]
[ro.com.google.clientidbase]: [android-foxconn2-tv]
[ro.config.media_vol_default]: [8]
[ro.config.notification_sound]: [pixiedust.ogg]
[ro.config.ringtone]: [Ring_Synth_04.ogg]
[ro.control_privapp_permissions]: [enforce]
[ro.crypto.fuse_sdcard]: [true]
[ro.crypto.state]: [unencrypted]
[ro.crypto.volume.filenames_mode]: [aes-256-cts]
[ro.dalvik.vm.native.bridge]: [0]
[ro.debuggable]: [0]
[ro.hardware]: [amlogic]
[ro.hardware.vulkan]: [amlogic]
[ro.hdmi.device_type]: [4]
[ro.hwui.use_vulkan]: []
[ro.iorapd.enable]: [false]
[ro.lmk.kill_heaviest_task]: [true]
[ro.lmk.kill_timeout_ms]: [100]
[ro.lmk.use_minfree_levels]: [true]
[ro.logd.size.stats]: [64K]
[ro.minui.pixel_format]: [BGRA_8888]
[ro.odm.build.date]: [Tue Nov 23 10:05:55 CST 2021]
[ro.odm.build.date.utc]: [1637633155]
[ro.odm.build.fingerprint]: [SKB/BFX_AT100/BFX-AT100:10/QTT5.200429.010/15.532.20-20211123:user/release-keys]
[ro.oem.key1]: [ATV00100019]
[ro.opengles.version]: [196610]
[ro.postinstall.fstab.prefix]: [/system]
[ro.product.board]: [BFX-AT100]
[ro.product.brand]: [SKB]
[ro.product.build.date]: [Tue Nov 23 10:05:55 CST 2021]
[ro.product.build.date.utc]: [1637633155]
[ro.product.build.fingerprint]: [SKB/BFX_AT100/BFX-AT100:10/QTT5.200429.010/15.532.20-20211123:user/release-keys]
[ro.product.build.id]: [QTT5.200429.010]
[ro.product.build.tags]: [release-keys]
[ro.product.build.type]: [user]
[ro.product.build.version.incremental]: [15.532.20-20211123]
[ro.product.build.version.release]: [10]
[ro.product.build.version.sdk]: [29]
[ro.product.cpu.abi]: [armeabi-v7a]
[ro.product.cpu.abi2]: [armeabi]
[ro.product.cpu.abilist]: [armeabi-v7a,armeabi]
[ro.product.cpu.abilist32]: [armeabi-v7a,armeabi]
[ro.product.cpu.abilist64]: []
[ro.product.device]: [BFX-AT100]
[ro.product.first_api_level]: [28]
[ro.product.locale]: [ko-KR]
[ro.product.manufacturer]: [Foxconn]
[ro.product.model]: [BFX-AT100]
[ro.product.name]: [BFX_AT100]
[ro.product.odm.brand]: [SKB]
[ro.product.odm.device]: [BFX-AT100]
[ro.product.odm.manufacturer]: [Foxconn]
[ro.product.odm.model]: [BFX-AT100]
[ro.product.odm.name]: [BFX_AT100]
[ro.product.product.brand]: [SKB]
[ro.product.product.device]: [BFX-AT100]
[ro.product.product.manufacturer]: [Foxconn]
[ro.product.product.model]: [BFX-AT100]
[ro.product.product.name]: [BFX_AT100]
[ro.product.system.brand]: [SKB]
[ro.product.system.device]: [BFX-AT100]
[ro.product.system.manufacturer]: [Foxconn]
[ro.product.system.model]: [BFX-AT100]
[ro.product.system.name]: [BFX_AT100]
[ro.product.vendor.brand]: [SKB]
[ro.product.vendor.device]: [BFX-AT100]
[ro.product.vendor.manufacturer]: [Foxconn]
[ro.product.vendor.model]: [BFX-AT100]
[ro.product.vendor.name]: [BFX_AT100]
[ro.property_service.version]: [2]
[ro.revision]: [0]
[ro.secure]: [1]
[ro.serialno]: [SKBFXYUC1NIM]
[ro.sf.disable_triple_buffer]: [0]
[ro.sf.lcd_density]: [320]
[ro.system.build.date]: [Tue Nov 23 10:05:55 CST 2021]
[ro.system.build.date.utc]: [1637633155]
[ro.system.build.fingerprint]: [SKB/BFX_AT100/BFX-AT100:10/QTT5.200429.010/15.532.20-20211123:user/release-keys]
[ro.system.build.id]: [QTT5.200429.010]
[ro.system.build.tags]: [release-keys]
[ro.system.build.type]: [user]
[ro.system.build.version.incremental]: [15.532.20-20211123]
[ro.system.build.version.release]: [10]
[ro.system.build.version.sdk]: [29]
[ro.tether.denied]: [true]
[ro.treble.enabled]: [true]
[ro.vendor.build.date]: [Tue Nov 23 10:05:55 CST 2021]
[ro.vendor.build.date.utc]: [1637633155]
[ro.vendor.build.fingerprint]: [SKB/BFX_AT100/BFX-AT100:10/QTT5.200429.010/15.532.20-20211123:user/release-keys]
[ro.vendor.build.security_patch]: []
[ro.vendor.fw.version]: [15.532.20]
[ro.vendor.vasott.version]: [k000b-532r20_SU-20211123]
[ro.vndk.version]: [29]
[ro.wifi.channels]: []
[ro.zygote]: [zygote32]
[rw.camera.usb.faceback]: [true]
[security.perf_harden]: [1]
[selinux.restorecon_recursive]: [/data/misc_ce/0]
[service.adb.tcp.port]: [5815]
[service.bootanim.exit]: [1]
[service.sf.present_timestamp]: [1]
[sys.AudioMirror.image]: [false]
[sys.OTA.start]: []
[sys.boot.reason]: [reboot]
[sys.boot.reason.last]: [reboot]
[sys.boot_completed]: [1]
[sys.current.top.package]: [com.android.tv.settings]
[sys.dscp.run]: [1]
[sys.early.on]: [0]
[sys.hw.wakeonlan.interfaces]: []
[sys.isolated_storage_snapshot]: [true]
[sys.logbootcomplete]: [1]
[sys.rdate.completed]: [1]
[sys.rescue_boot_count]: [1]
[sys.retaildemo.enabled]: [0]
[sys.rss_hwm_reset.on]: [0]
[sys.skb.navigator.ver]: [2.0.37]
[sys.skb.qsmserver.ver]: [1.2.7]
[sys.skb.stb_hdcp]: [HDCP_V2_2]
[sys.skb.stb_security_level]: [4]
[sys.skb.support_vod_source]: [RTSP_HLS]
[sys.stb.audio.paththrough]: [0]
[sys.stb.btvframework.version]: [4.2.49-2021.11.15]
[sys.stb.on]: [1]
[sys.sysctl.extra_free_kbytes]: [24300]
[sys.sysctl.tcp_def_init_rwnd]: [60]
[sys.system_server.start_count]: [1]
[sys.system_server.start_elapsed]: [10891]
[sys.system_server.start_uptime]: [10891]
[sys.usb.config]: [adb]
[sys.usb.configfs]: [1]
[sys.usb.controller]: [ff400000.dwc2_a]
[sys.usb.ffs.ready]: [1]
[sys.usb.inserted]: [1]
[sys.usb.state]: [adb]
[sys.use_memfd]: [false]
[sys.user.0.ce_available]: [true]
[sys.wifitracing.started]: [1]
[vendor.skb.dhcp.eth0.dns1]: [210.220.163.82]
[vendor.skb.dhcp.eth0.dns2]: [219.250.36.130]
[vendor.skb.dhcp.eth0.gateway]: [192.168.201.1]
[vendor.skb.dhcp.eth0.hwaddr]: [28:cd:c4:fb:a5:bb]
[vendor.skb.dhcp.eth0.ipaddress]: [192.168.201.157]
[vendor.skb.dhcp.eth0.mask]: [255.255.255.0]
[vendor.skb.dhcp.eth0.type]: [dhcp]
[vold.has_adoptable]: [1]
[vold.has_quota]: [1]
[vold.has_reserved]: [1]
[vold.post_fs_data_done]: [1]
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Hi Younkwang, There are some differences between normal and failed boxes. 1. log of vold normal: -------------------------------------------- 03-08 10:16:29.862 3236 3236 D vold : Found unmanaged dm device named product 03-08 10:16:29.862 3236 3236 D vold : Found unmanaged dm device named vendor 03-08 10:16:29.862 3236 3236 D vold : Found unmanaged dm device named system 03-08 10:16:29.862 3236 3236 D vold : Found unmanaged dm device named odm failed: -------------------------------------------- 01-01 09:00:27.022 3265 3265 D vold : Found unmanaged dm device named product 01-01 09:00:27.022 3265 3265 D vold : Found unmanaged dm device named vendor-verity 01-01 09:00:27.022 3265 3265 D vold : Found unmanaged dm device named vendor 01-01 09:00:27.022 3265 3265 D vold : Found unmanaged dm device named system 01-01 09:00:27.022 3265 3265 D vold : Found unmanaged dm device named odm 01-01 09:00:27.022 3265 3265 D vold : Found unmanaged dm device named system-verity => There are extra dm devices vendor-verity and system-verity in the failed box. 2. df normal: -------------------------------------------- Filesystem 1K-blocks Used Available Use% Mounted on tmpfs 1531616 644 1530972 1% /dev tmpfs 1531616 0 1531616 0% /mnt tmpfs 1531616 0 1531616 0% /apex /dev/block/metadata 11760 72 11688 1% /metadata /dev/block/dm-0 903932 900892 3040 100% / /dev/block/dm-3 572 564 8 99% /odm /dev/block/dm-2 564816 563112 1704 100% /product /dev/block/dm-1 135368 134944 424 100% /vendor /dev/block/data 4195872 484168 3711704 12% /data /dev/block/cache 1055760 1384 1054376 1% /cache /dev/block/btv_home 95088 12488 82600 14% /btv_home /dev/block/param 11744 860 10884 8% /mnt/vendor/param /dev/block/tee 27632 72 27560 1% /mnt/vendor/tee /dev/block/factory 8164 0 8164 0% /mnt/vendor/factory tmpfs 1531616 2392 1529224 1% /btv_home/tmp /data/media 4195872 484168 3711704 12% /mnt/runtime/default/emulated failed: ------ FILESYSTEMS & FREE SPACE (df) ------ Filesystem 1K-blocks Used Available Use% Mounted on tmpfs 1531616 644 1530972 1% /dev tmpfs 1531616 0 1531616 0% /mnt tmpfs 1531616 0 1531616 0% /apex /dev/block/metadata 11760 72 11204 1% /metadata /dev/block/dm-4 892248 889248 0 100% / /dev/block/dm-3 528 520 0 100% /odm /dev/block/dm-0 564816 563112 0 100% /product /dev/block/dm-5 134576 134156 0 100% /vendor /dev/block/data 4195856 1756364 2390340 43% /data /dev/block/cache 1055760 2396 1025924 1% /cache /dev/block/btv_home 95088 28464 63552 31% /btv_home tmpfs 1531616 2544 1529072 1% /btv_home/tmp /data/media 4195856 1756364 2390340 43% /storage/emulated => The block devices of /,/product,/vendor are different. Three block devices param,tee,factory are disappeared in the failed box. ps. If you could get more boxes with boot failure problem, you may check whether the differences above exist or not. |
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Hi Younkwang, Do you know how many boxes encountered boot failure problem? |
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Hi Bcan This issue is no longer being observed, so I close it. Thank you for your support Thank you YK.Jung |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2022-03-07 10:02 | (ALTech) Younkwang Jung | New Issue | |
| 2022-03-07 10:02 | (ALTech) Younkwang Jung | Status | new => assigned |
| 2022-03-07 10:02 | (ALTech) Younkwang Jung | Assigned To | => (SW) Kerwin Chen |
| 2022-03-07 10:02 | (ALTech) Younkwang Jung | File Added: BFX-AT100_20220307-102838.zip | |
| 2022-03-07 10:03 | (ALTech) Younkwang Jung | Summary | [Smart3][BTF][VoC] Booting Fail issue => [Smart3][BTF][VoC] Booting Fail issue (BTVV-4112) |
| 2022-03-07 10:03 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2022-03-07 10:03 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) JunGyu Kim | |
| 2022-03-07 10:03 | (ALTech) Younkwang Jung | Issue Monitored: (SW) Brent Choi | |
| 2022-03-07 11:16 | (SW) Kerwin Chen | Assigned To | (SW) Kerwin Chen => (SW) Bcan Yeh |
| 2022-03-07 11:16 | (SW) Kerwin Chen | Severity | s2-severe => s4-minor |
| 2022-03-07 15:08 | (SW) Bcan Yeh | Note Added: 0009557 | |
| 2022-03-07 16:01 | (ALTech) Younkwang Jung | Note Added: 0009558 | |
| 2022-03-07 16:02 | (ALTech) Younkwang Jung | Issue Monitored: (SW) Kerwin Chen | |
| 2022-03-07 16:38 | (SW) Bcan Yeh | Note Added: 0009559 | |
| 2022-03-07 16:38 | (SW) Bcan Yeh | Note Edited: 0009559 | |
| 2022-03-07 16:58 | (ALTech) Younkwang Jung | File Added: base.apk | |
| 2022-03-07 16:58 | (ALTech) Younkwang Jung | Note Added: 0009561 | |
| 2022-03-07 17:05 | (SW) Bcan Yeh | Note Added: 0009562 | |
| 2022-03-07 18:12 | (ALTech) Younkwang Jung | File Added: BFX-AT100_20220307-190330.zip | |
| 2022-03-07 18:12 | (ALTech) Younkwang Jung | Note Added: 0009563 | |
| 2022-03-07 18:21 | (SW) Bcan Yeh | Note Added: 0009564 | |
| 2022-03-08 10:31 | (SW) Bcan Yeh | Note Added: 0009566 | |
| 2022-03-08 10:31 | (SW) Bcan Yeh | Note Edited: 0009566 | |
| 2022-03-08 10:54 | (SW) Bcan Yeh | Note Edited: 0009566 | |
| 2022-03-08 10:55 | (ALTech) Younkwang Jung | File Added: bugreport-BFX_AT100-QTT5.200429.010-2022-03-07-18-45-58.zip | |
| 2022-03-08 10:55 | (ALTech) Younkwang Jung | File Added: getprop.txt | |
| 2022-03-08 10:55 | (ALTech) Younkwang Jung | Note Added: 0009567 | |
| 2022-03-08 18:10 | (SW) Bcan Yeh | Note Added: 0009570 | |
| 2022-03-08 18:12 | (SW) Bcan Yeh | Note Edited: 0009570 | |
| 2022-03-09 11:01 | (SW) Bcan Yeh | Note Edited: 0009570 | |
| 2022-03-11 16:16 | (SW) Bcan Yeh | Note Added: 0009590 | |
| 2024-07-09 09:35 | (ALTech) Younkwang Jung | Note Added: 0016209 | |
| 2024-07-09 09:35 | (ALTech) Younkwang Jung | Status | assigned => closed |
| 2024-07-09 09:35 | (ALTech) Younkwang Jung | Resolution | open => fixed |
